I know that as technologists, we live, eat and breathe technology. It’s important to us, we care about it. Hell, some of you even understand it. But in a world that increasingly relies on its use, across all aspects of our lives this presents us with somewhat of a paradox.
You see, for us, our success is making this critical resource absolutely invisible to those that use it. That’s not to say it’s not important, far from it, it’s just that like we mentioned before it’s critical that we focus on the tasks and outcomes not the tools.
As IT professionals we have to find a way to strike the right balance between showing enough visibility that people understand the importance (or even limitations and risks) and getting out of the way to enable others to be successful based on all that we have established from them.
For me, the future of IT lies not in the IT department, but out there, in your businesses, in your communities and with your people and that is where we have to go.